Privacy Policy

Welcome to the privacy policy of RCI Srl

By using the services of RCI srl you may trust us with some personal information. Our privacy policy will help you better understand the data we collect, why we collect them and how we use them. This information is very important and we hope you’ll read it carefully.
Our privacy policy explains:

  • Collected data and purposes.
  • Use of the provided data.
  • Available options, including information access mode and updating.

We have tried to provide very simple explanations, though such terms as cookies, IP address, pixel tag and browser should be unknown, we recommend first to read the information on these key terms:

Application data cache

An application data cache is a data repository on a device. It can, for example, enable a web application to run without an internet connection and improve the performance of the application by enabling faster loading of content.

Browser web storage

Browser web storage enables websites to store data in a browser on a device. When used in “local storage” mode, it enables data to be stored across sessions (for example, so that the data are retrievable even after the browser has been closed and reopened). One technology that facilitates web storage is HTML 5.

Cookies and similar technologies

A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. Other technologies are used for similar purposes as a cookie on other platforms where cookies are not available or applicable, such as the Advertising ID available on Android mobile devices.


A device is a computer that can be used to access Google services. For example, a device could be a desktop, tablet or smartphone.

Referrer HTTP

An HTTP Referrer is information transmitted to a destination webpage by a web browser, typically when you click a link to that webpage. The HTTP Referrer contains the URL of the last webpage the browser visited.

IP address

Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.

Non-personally identifiable information

This is information that is recorded about users so that it no longer reflects or references an individually identifiable user.

Personal data

This is information which you provide to us which personally identifies you, such as your name, email address or billing information, or other data which can be reasonably linked to such information by Google, such as information we associate with your Google account

Pixel tag

A pixel tag is a type of technology placed on a website or within the body of an email for the purpose of tracking activity on websites, or when emails are opened or accessed, and is often used in combination with cookies.

Sensitive personal information

This is a particular category of personal information relating to confidential medical facts, racial or ethnic origins, political or religious beliefs or sexuality.

Server log

Like most websites, our servers automatically record the page requests made when you visit our sites. These “server logs” typically include your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

Unique device identifier

A unique device identifier (sometimes called a universally unique ID or UUID) is a string of characters that is incorporated into a device by its manufacturer and can be used to uniquely identify that device (for example an IMEI-number of a mobile phone). Different device identifiers vary in how permanent they are, whether they can be reset by users, and how they can be accessed. A given device may have several different unique device identifiers. Unique device identifiers can be used for various purposes, including security and fraud detection, syncing services such as a user’s email inbox, remembering the user’s preferences and providing relevant advertising.

Privacy policy

Latest update: 22 October 2016
There are many different ways you can use our services – to search for and share information, to communicate with other people or to create new content. When you share information with us, we can make those services and products even better. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy.
Our privacy policy explains:

  • Collected data and purposes.
  • Use of the provided data.
  • Available options, including information access mode and updating.

Information we collect

We collect information to provide better services to all of our users, for example to figure out basic stuff like which language you speak.
We collect information in the following ways:
Information you give us. For example, many of our services require personal information, like your name, email address, telephone number or credit card to store with your account. This information may include a picture or other information regarding general and specific shopping preferences.
Information we get or reserve to get at any moment from your use of our services. We collect information about the services that you use and how you use them, like when you view and interact with our ads and content or using specific surveys. This information includes:
1- Device information: 
We collect or reserve to collect at any moment device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). RCI Srl may associate your device identifiers or phone number with other information provided by you.
2- Log information 
When you use our services or view content provided, we automatically collect and store certain information in server logs, or we reserved the right to collect and store certain information at any moment. This includes:

  1. Details of how you used our service:
  2. telephony log information like your phone number, calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information and types of calls.
  3. Internet protocol address
  4. Device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
  5. Cookies that may uniquely identify your browser or your user account.

3- Location information: 
When you use RCI Srl services, we may collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide Google with information on nearby devices, Wi-Fi access points and cell towers.
4- Unique application numbers: 
Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to RCI Srl when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.
5- Local storage: 
We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
6- Cookies and similar technologies 
RCI Srl and its partners use, or reserve to use at any moment, various technologies to collect and store information when you visit a service or purchase a product, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with services we offer to our partners, such as advertising services or features that may appear on other sites. Our product can help businesses and related site owners analyse the traffic to their websites and apps.

Information we collect when you are signed in to RCI Srl, in addition to information we obtain about you from partners and the user in connection with purchases made on the website, the participation in blog chats, sending e-mails or other tools for information and communication of information can or may at any moment be associated with other user data held by RCI Srl, including bank and/or business information. Once associated, such information is considered as personal information.

How we use information we collect

We use or reserve to use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect RCI Srl and our users. We also use, or reserve to use, this information to offer you tailored content – like giving you more relevant search results and ads, as well as send notices and communications – also for business purposes – and/or reserve to disclose such information to any third parties for all legal purposes.
Therefore we may use your e-mail address to provide information about our services, for instance to inform about upcoming changes or updates, new products and offers, as well as transfer, free of charge or at a price, said information and all other collected data to any third parties, also for commercial purposes.
We use, or reserve to use at any moment, information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. When showing you tailored ads, we will not associate an identifier from cookies or similar technologies with sensitive categories, such as those based on race, religion, sexual orientation or health.
Our automated systems analyse, or may do so at any moment, your content (including e-mails) to provide you personally relevant product features, such as customized search results, tailored advertising, and spam and malware detection.
We may combine personal information from one service with information (including personal information).
We reserve the right to process your personal information n a server located outside the Country where you live and/or RCI Srl has its offices.

Transparency and choice

People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used.
You may also set your browser to block all cookies, (including cookies associated with our services). However, it’s important to remember that many services, including our own, may not function properly if your cookies are disabled. For example, we may not remember your language preferences.
Remember that when you share information publicly, in the form of comments on our website or by publishing personal information thereon, be it associated with your appreciation of our services and products, or images and content sent to the website or our e-mail addresses – as such subject to the Terms set out herein – such data may be indexable by search engines, and circulated by them. The website and RCI Srl are authorised under the Terms and conditions set out herein to disseminate as much as possible anything sent/transmitted to the website, which becomes and remains the property of RCI Srl. Please read carefully the Terms and conditions of use of this website and our services prior to communicating information or sent/transmit content to the same website and/or RCI Srl.

Accessing and updating your personal information

Whenever you use our services and/or purchase our products, you are entitled to be informed about your personal information we keep in our servers and store for legitimate business or legal purposes. When updating or verifying your personal information, we may ask you to verify your identity before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Information we share

We reserve the right to our unconditional discretion to provide personal information, either free of charge or at a price, to companies, organisations and individuals outside of RCI Srl and any third parties in general:

When this Privacy Policy applies

Our Privacy Policy applies to all of the services offered by RCI Srl and its affiliates, associates, investee companies and partners, if any, in the provision of services and sale of products available in this website.
Our Privacy Policy does not apply to services offered by other companies or individuals not mentioned herein. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

Compliance and cooperation with regulatory authorities

We regularly review our compliance with our Privacy Policy.
With reference to the Italian law, see the Notice for the purpose of issuing the consent to the processing of personal data, pursuant to the new Code for the protection of Privacy under Legislative Decree no. 196 of 30.06.2003)

When we receive formal written complaints, we will contact the person who made them. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.


Our Privacy Policy may change from time to time. We will post any Privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, e-mail notification of privacy policy changes).

NOTICE (Italy)

(Notice for the purpose of issuing the consent to the processing of personal data by RETI DI CONCESSIONE ITALIANE s.r.l. pursuant to the new Code for the protection of Privacy under Leg. Dec. no. 196 of 30.06.2003)
In compliance with Legislative Decree no. 196 of 30 June 2003 (Privacy code) and following amendments, we hereby provide the information about the personal data processing the perform. This privacy policy is compliant with Article 13 of Leg. Decree no. 196&2003 – Code on personal data protection. The privacy policy is inspired by Opinion 02/2013 on smart device applications adopted on 27 February 2013 by the working group on Article 29 on data protection.

1. DATA CONTROLLER, pursuant to Article 28 of the Italian Personal Data Protection Code is RETI DI CONCESSIONE ITALIANE s.r.l., with offices in Milan, via Lepetit n. 8/10, company house number 09509980968, REA no. MI-2095089, in the person of its legal representative pro tempore.

DATA PROCESSORS, pursuant to Article 29 of the Italian Personal Data Protection Code are, among others, the companies of the group (or not in the group) appointed by RETI DI CONCESSIONE ITALIANE s.r.l. for data processing. The Group companies may have access to personal data, where they provide services on behalf of the personal data Controller (in their capacity as Data processors): RETI DI CONCESSIONE ITALIANE srl;

The processing operations related to the web services of RETI DI CONCESSIONE ITALIANE s.r.l. are carried out at the office of the Data Controller and at third parties identified from time to time.

Processing” of data, any transaction or set of transactions, also performed without the use of electronic tools, concerning the collection, registration, organisation, storage, referral, processing, change, selection, extraction, comparison, use, interconnection, blockage, communication, dissemination, cancellation and destruction of data, even though they were not recorded in a database;

Personal data: personal data that allow to directly identify the person concerned that is, the natural person to whom said personal data refer. Data voluntarily provided by the concerned person: The personal data provided by the concerned person in return for specific services. Before providing/disclosing personal data of third parties (name, pictures, images, audio and/or audio/video content) make sure they have provided you with their consent under Articles 13 and 23,24 of the code on privacy).

Navigation data. Information systems and software procedures acquire, during their normal operation, some personal data whose transmission is implicit in their use within Internet communication protocols. Such information is not collected to be matched with identified subjects, but rather in its own nature can, by being processed and matched with data held by third parties, allow to identify the concerned users.

Dati del dispositivo whose history may potentially be accessed by the website and/or the APP

App and device; Identity (account/profile data); geography; Wi-Fi (connection information); device IS and call data..

Information about minors
Minors may provide their data only if authorised by the person exercising parental rights or the legal guardian. RETI DI CONCESSIONE ITALIANE s.r.l. shall in no way held liable for any false representation what were to be provided by a minor and, in any case, if the company should detect a false representation, it shall immediately cancel all personal data and any purchased material. The Controller shall provide the person exercising parental rights or the legal guardian all information concerning the personal data of minors pursuant to Article 7, 8, 9 and 10 of L. Dec. no. 196 of 30 June 2003.

A) The personal data you provided and decided to make visible and public, will be processed according to the Controller’s services, to use the application and/or service you chose and access the related services, and/or purchase products by means of the services issued by RETI DI CONCESSIONE ITALIANE s.r.l.:

– to install and use the APP and/or websites and/or the functions of RETI DI CONCESSIONE ITALIANE s.r.l. and third party applications on behalf of RETI DI CONCESSIONE ITALIANE s.r.l.;

The processing will occur on paper and electronically – either automatically or manually – using methods and instruments suitable to ensure the utmost safety and confidentiality, by people suitable appointed pursuant to Articles 31 and following of L. Dec. 196/03. The data will be stored at the premises of the Controller or at third parties identified from time to time to provide the services. Personal data will be stored for a period not exceeding the purposes for which the data have been collected and subsequently processed, save for their turning into anonymous form.

The personal data whose disclosure is strictly correlated to the management of the Internet websites and/or the APPS and/or applications visualised and/or installed by you may be disclosed by RETI DI CONCESSIONE ITALIANE s.r.l. for the purposes of “self promotion”; some data and/or parts thereof “loaded” by you to take part in programmes, contests, competitions and/or games may be partly disclosed an all official electronic and/or computerised channels of RETI DI CONCESSIONE ITALIANE s.r.l.. The data may also be communicated to manage the above purposes, to some categories of parties contractually bound to RETI DI CONCESSIONE ITALIANE s.r.l. (also in EU and Extra-EU Countries) such as: – group companies appointed as data processors; – persons providing management services for the IT system used by RETI DI CONCESSIONE ITALIANE s.r.l. and the telecommunications and provider networks; – this party service providers whose communication is necessary in pursuance of the agreed services; – competent authorities for legal compliance and/or pursuant to provisions issued by public authorities, upon request; – to companies for the performance of ministerial activities related to the participation of the concerned party in competitions and/or games also with the purposes of ensuring the correct functioning thereof; – trade partners. The above perform the role of Data processors or operate in full autonomy as separate Data controllers. The list of the appointed Data processors is available at the registered office of RETI DI CONCESSIONE ITALIANE s.r.l. You may require the updated list at: Data in general may be transferred to third parties free of charge or at a price as provided in the PRIVACY REGULATIONS provided in this website, to whom you represent to refer to and for which you specifically provide your consent to RETI DI CONCESSIONE ITALIANE s.r.l. the moment you read and/or use the contents thereof.

Data provision for the purposes under 3 A) is essential. The refusal to provide the data for the purposes under A) shall prevent the user from utilising the RETI DI CONCESSIONE ITALIANE s.r.l. websites and/or App services. At any time you may refuse the use of your data for “self-promotion” and their transfer to third parties.

At any time you have the right to obtain the confirmation of the existence of your data and to know the content and origin thereof, check their accuracy and demand the integration or update thereof or its correction (Article 7 of the Code on personal data protection). Pursuant to the same article, you will be entitled to request the cancellation, transformation in anonymous form or block of data processes in violation of the law and oppose in any case and for legitimate reasons, to their processing. For any request of information and/or clarifications, questions or complaints about personal data processing and in order to exercise the rights under Articles 7, 8, 9 and 10 of Leg. Dec. no. 196 of 30 June 2003 196, please write to the Data controller, RETI DI CONCESSIONE ITALIANE s.r.l., with offices in Milan, via Lepetit n. 8/10, sat the following e-mail address:

RETI DI CONCESSIONE ITALIANE s.r.l., reserves the right to amend, update, add or remove parts of this privacy policy at its own discretion and at any time. For the purposes of facilitating the review of this privacy policy, the same will provide the revision date. The use of our services after the publication of the changes and amendments will imply the approval thereof.

Our web pages may contain plug-ins from Social Networks (e.g., managed by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, United States – “Facebook” and Twitter Inc. San Francisco California – “Twitter”). In case of access to one of our webpages containing such a plug-in, the Internet browser directly connects to the social network and the plug-in is displayed on the screen thanks to the connection with the browser. Before using such plug-ins, we recommend you to read the privacy policy of said social networks on their official pages.
Our webpages may contain links to third party and other legal persons’ websites. Using said connections we recommend you to read the privacy policy of the owners of said sites on the correlated webpages and/or on their official websites.
For any further information on our privacy policy and the use of data provided in this Internet website and or any other instruments connected thereto of RETI DI CONCESSIONE ITALIANE s.r.l., please refer to this whole section. PRIVACY POLICY of this website.

I hereby declare to have read and understood the privacy policy published below pursuant to the new code on privacy protections L. DEC No, 196 of 30 June 2003 and to provide my explicit consent to the processing of my personal data directly by RETI DI CONCESSIONE ITALIANE S.R.L. (hereinafter RCI Srl) or by means of third parties, besides for the full execution of the goods or services purchase agreement, the provision of website services and to comply with all legal obligations, EU regulation and or standards, also for the following purposes: carry out surveys and market statistical researches, send advertising and information material, also by text message or e-mail, perform product or service sale or marketing activities, send commercial information, implement interactive commercial communications, transfer data to third parties free of charge or at a price for the same purposes approved herein, disseminate data through the web allowing anyone to read, import, print and use them, also in an organised fashion and for individual purposes.

This website is regulated and subject to the Italian law and, if applicable, to the relevant European Union Regulations. The user agrees that the Italian law shall apply to all controversies. The place of jurisdiction for any controversy, if applicable, will be the Court of Parma.

For any further information on the Applicable Law, the website user and RCI Srl shall refer to the RCI services and website terms of use.